Privacy PolicyYour Data, Protected
Agency: OnyxGrids | Effective Date: July 2026
At OnyxGrids, we take your privacy seriously. This policy outlines how we collect, use, and protect your information.
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1. Information We Collect
To provide elite digital architecture and consulting services, OnyxGrids collects standard business information. This includes your name, email address, phone number, billing details, and specific business assets required to build your digital infrastructure.
2. How We Use Your Information
Your information is used exclusively to deliver the services you purchased, process your payments, and communicate directly regarding your project. OnyxGrids uses secure environments to handle your project files.
3. Third-Party Sharing
OnyxGrids does not sell, trade, or rent your personal or business information to third parties. We only share necessary data with trusted third-party payment processors (like Stripe) or infrastructure partners (like Shopify or hosting providers) strictly for the purpose of running your requested services.
4. Security Protocols
We implement high-level security measures to maintain the safety of your personal information. However, no digital transmission is 100% secure. By using our services, you acknowledge the inherent risks of sharing digital data.
5. Your Rights
You reserve the right to request the deletion of your personal contact information from our active marketing lists at any time. However, financial records and project contracts will be retained for legal compliance.
6. Data Transparency & AI System Data Usage
AI System Data Usage
When you interact with Agent Onyx, technical identifiers (including your public IP address and browser user-agent) are recorded specifically to prevent automated spam and abuse. Conversation input and output logs are recorded to refine AI accuracy, eliminate hallucinations, and make our custom model more capable. All telemetry data is securely stored in encrypted enterprise infrastructure.
Data Transparency: Our custom chatbot, Agent Onyx, is powered by the Google AI API. By interacting with Agent Onyx, you consent to your chat data being processed by Google's LLM infrastructure to provide real-time architectural consulting.
7. Strict Enterprise NDA & Confidentiality Protocols
At OnyxGrids, we engineer digital monopolies. We recognize that our clients' revenue data, product strategies, and digital architectures are their competitive advantages. To protect our Alliance Partners from corporate espionage and market replication, we enforce the following strict confidentiality rules by default on all contracts:
Questions About Privacy?
If you have any concerns or requests regarding your personal data, contact us:
Contact Privacy Team